Guest Services
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Activity overview
Latest activity by Guest Services-
Guest Services created an article,
Are there restrictions on medical equipment being sent to the suite?
If you require medical equipment in your suite, please reach out to the matched furnished apartment provider or hotel for more information.
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Guest Services created an article,
Where are your accommodations located?
All our hotel and furnished apartment option matches are within close proximity to your designated hospital.
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Guest Services created an article,
Do you have suites outside of Toronto?
Yes. If you would like to make a reservation, please fill out our Reservation Inquiry Form and indicate location preference in the Notes section.
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Guest Services created an article,
Is there visitors parking?
If you would like to inquire about visitor parking, please reach out to the matched furnished apartment provider or hotel for details on availability.
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Guest Services created an article,
Can I request for additional items?
Additional items are subject to availability and any additional costs are at the discretion of the furnished apartment provider or hotel. Please reach out to the matched furnished apartment provi...
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Guest Services created an article,
What do I need to bring with me?
Regardless if you are matched with a hotel or furnished apartment provider, guests typically bring items that would otherwise be brought during a vacation. If you book a fully furnished apartment...
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Guest Services created an article,
Is the building/suite wheelchair accessible?
Our buildings and apartments are wheelchair accessible.
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Guest Services created an article,
What is the minimum stay required to book a stay?
There is no minimum or maximum stay length. If you would like to make a reservation, please fill out our Reservation Inquiry Form and we will match you to a furnished apartment provider or hotel ...
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Guest Services created an article,
What accommodations do you provide?
We provide accommodations in residential buildings and hotels. To make a reservation, please fill out our Reservation Inquiry Form.
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Guest Services created an article,
How do I make a reservation or booking?
To make a reservation, please fill out our Reservation Inquiry Form.